We have known Bill and have done business with him for many years. His ownership and operation of Soft Water Solutions is 5 star. We were beyond pleased with our recent expert service and follow up calls. His staff and technicians went out of their way to make sure we were up and "RUNNING". Great manners, Great service and Great People. We love doing business with people locally that love their business.

We love everything about the Pine Knoll Shores area except for the drinking water. Our first experience with morning coffee was a bit surprising. We could not drink it. Bill has successfully managed our entire water situation. He installed a water softener; he installed a water filtration system and installed a tank- less hot water system. He also moved some other plumbing to yield more room. The plan was great. His team installed all the systems professionally and neatly. His prices were in line with his competitors. Its seldom you fine good counsel, great installation at a fair price. We now can say “we love everything about the Pine Knoll Shores area.”

They are our "go to" source with any water issues. The owner, staff, technicians are prompt, courteous and knowledgeable. They take the time to discuss with you all aspects of the issue and recommendations to fix it. This company is definitely an asset to Carteret County.

I decided to switch to Soft Water Solutions mainly because of Bill Johnson's exemplary reputation in the community as a truly dedicated professional businessman with impeccable integrity. I've known Bill for many years. When I became aware of him starting his new business of Soft Water Solutions, I contacted him to discuss switching to his company. He met with me and laid out the details of the transfer. He did exactly what he said - timely and seamlessly - and handled all the details to my absolute satisfaction. And now I'm getting more bang for less buck on top of that.